• My Gynaecomastia Journey

    My Gynaecomastia Journey

    Gynaecomastia is a common condition and one that macom® is very familiar with. We get many questions from patients about the procedure and how to best support their recovery with...

  • My Breast Reduction Journey

    My Breast Reduction Journey

    Akiela Peters had her first breast reduction surgery at age 30. While at first she was happy with the results, growth in her breasts led her to decide to undertake...

  • My Breast Implant Removal

    My Breast Implant Removal

    Having breast implants removed is a significant choice and is done for many reasons, such as wanting to return to a conventional breast size or due to breast implant illness....

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Frequently asked questions

Why would I need a compression insert after surgery?

Compression inserts are worn beneath the compression garment, in contact with the skin, providing gentle, uniform and continuous compression thus helping to keep the treated area flat. The inserts help to decrease dead space, and facilitate the retraction of the skin post detachment. The insert provides support to the surgical site and helps to avoid fluid retention, minimising the risk of haematomas, alleviating the bruising & optimising lymphatic drainage post procedure.

How do I measure my head for the face lifter?

To measure your head for the face lifter, you will need to take the measurement from under your chin, over the top of the head. An table describing how to measure is on the size guide page.

My garment is too comfortable; do I need a smaller one?

Your garment should feel comfortable but still feel compressive. The best option to ensure that you have the best fitting garment is to order the size smaller and try them both on then send back the incorrect fitting garment for an exchange as you will need two, one on and one off.

What happens if there are additional costs at customs? 

In most cases, your delivery fee will cover the full cost of delivery. If there are additional costs incurred at customs, you will be contacted by the delivery service provider with details of the amounts and how to pay. 

I want to go to your shop and try a garment on, where is it?

Unfortunately we are just an online store so we do not have a shop where you can try garments on. We do not hold any stock in our London offices. We also have a 14-day return or exchange policy so you can order and try on garments in the comfort of your home. 

Please be aware that in order to receive an exchange or refund, the garment returned has to match all the requirements listed on the form of your dispatch note, or you can read returns requirements here.

Can I buy a garment and collect from you?

We do not hold any stock in our London offices so all orders will need to be delivered from our warehouse outside of London.

  • Delivery

    UK standard delivery aims to deliver within 2-5 working days. Faster delivery options are available.

    Find out more
  • Returns

    Return must be postmarked within 14 days of receipt for refund/exchange in the delivered condition.

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  • Retailers

    We have partnered up with Pharmacies, Clinics and Hospitals to provide you with the best post surgical bra and services.

    Find out more